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Introduction and Highlights
Chapter 1 - Creating a Fairer Market
Chapter 2 - Addressing marketplace issues
- New initiatives in residential accommodation
- Advertising the price of real estate
- New family violence laws
- Addressing issues in domestic building
- Prostitution
- Itinerant traders
- Clarifying warranties and refunds
- Car park ‘fines’
- Responding to the economic downturn
- Good research makes good policy
- Other emerging issues
- Managing changes to conveyancing
Chapter 3 - Creating caring and confident communities
- Advice for consumers
- Support for vulnerable consumers
- Educating young consumers
- Helping Indigenous consumers
- Helping newly-arrived migrants
- Helping consumers with a disability
- Helping senior consumers
- Educating consumers about scams
- Working together on consumer issues
- Responding to the bushfire crisis
- Consumer Affairs Victoria online
- Online forms improve access for traders
- Regionalising service delivery
- Services in the CBD
Chapter 4 - Showing leadership in dispute resolution
Chapter 5 - Optimising your capabilities
Appendices
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- Download full Annual Report as PDF
- Download Adobe Acrobat Reader
- Previous annual reports
Highlights
- Worked with local councils to expand joint rooming house inspection program
- Launched new initiatives to reduce consumer detriment in domestic building
- Strengthened our itinerant trader strategy to increase cooperation with other enforcement agencies, local networks, suppliers and caravan parks
- Developed a new $2.864 million program to help workers experiencing financial trouble as a result of the economic downturn
Prostitution
Better education, regulation and enforcement of prostitution laws was a priority for us this year. We increased brothel inspections, agency engagement and education of licensees. We took court action against traders who broke the law and oversaw amendments to the Act that will make it easier to prosecute illegal brothels.
We assumed the role of lead agency coordinating inforcement action against alleged illegal brothels, and initiated a new era of agencies working together to address prostitution issues. We signed Memoranda of Understanding with Victoria Police and the Municipal Association of Victoria this year, outlining how we would share information and work together on joint inspections of alleged illegal brothels. We also collaborated with the Department of Human Services and Department of Immigration and Citizenship.
Consumer Affairs Victoria administers the Prostitution Control Act 1994, which aims to protect the health and safety of sex workers and prevent children and criminals from being involved in the industry.
During the year, we inspected 66 brothels run by licensed operators and inspected nine alleged illegal brothels. During the licensed brothel inspections, we found more than half were non-compliant with the Act or regulations. Contraventions included failure to display safe sex signage, alcohol found on the premises, and faulty or inaccessible alarms or communication devices in working rooms. Most non-compliant brothels had more than one contravention. Seven licensees received follow-up educational letters, 21 received warning letters, five licensees were further investigated, two had disciplinary hearings and one entered into an enforceable undertaking. One matter required no further action after the licensee immediately corrected a minor breach.
In December 2008, amendments to the Prostitution Control Act 1994 made it easier to prosecute illegal brothel operators and close illegal brothels. They also strengthened the administration and enforcement of licensing. To educate licensees and brothel managers about the changes, and to help them comply with the law, we developed draft guidelines for industry, including an explanation of the effective control requirements for licensees. We distributed the draft guidelines to industry and other stakeholders for consultation. We also commissioned a six-month research project on sex work in Victoria to inform our future strategies.
Consumer Affairs Victoria provides secretariat support to the Prostitution Control Act Ministerial Advisory Committee (PCAMAC), which advises the Minister for Consumer Affairs on prostitution issues. A report released by PCAMAC in October 2007, Improving the regulation of the sex industry and supporting sex workers who want to move on, recommended the government fund a case management-based program to help sex workers who want to leave the industry, which the Minister supported. The government published its response to the report this year, supporting in principle most recommendations.
We took court action against traders who breached the Prostitution Control Act 1994, including the cases below. See Appendix 3 for a full listing.
Brothel operator convicted
Unlicensed Dandenong brothel operator Jinna Shao was fined $2,500 in Melbourne Magistrates’ Court following a Consumer Affairs Victoria investigation. The operator admitted breaching the Prostitution Control Act 1994 by operating the Red Lantern brothel without a licence, and by advertising for staff. By failing to have the required alarms in an accessible position and failing to display safe sex signage, the operator also breached the Prostitution Control Regulations 2006. Consumer Affairs Victoria discovered the premises were being operated contrary to provisions under the Act that allow small owner-operators to offer prostitution services without being licensed, in prescribed circumstances.
Underage brothel worker identified
Consumer Affairs Victoria took civil action against brothel manager Siaw Chong after an inspection we conducted identified an underage person working at Pleasure Planet in Thomastown. Mr Chong was reprimanded and his approval as a manager of a prostitution service was suspended for 12 months.
